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can any one try solve my problem here i am facing a problem Failed to retrieve data when i enter into login of server side

here is the error message

TITLE: Microsoft SQL Server Management Studio
Failed to retrieve data for this request. (Microsoft.SqlServer.Management.Sdk.Sfc)

For help, click: 

An exception occurred while executing a Transact-SQL statement or batch. (Microsoft.SqlServer.ConnectionInfo)


The server principal "dbkvsstaging" is not able to access the database "vssgis1" under the current security context. (Microsoft SQL Server, Error: 916)

For help, click: 


just followed this article to solve this problem

they mentioned the

Step 3: You will see a panel will open at the right hand side,

Step 4: Right click on the header part of that panel, and unselect all option, as shown in the image,

but i didnt found any panel when i pressed f7 i found object explore detail only butt i didnt found step4 list of list box in my pc

but i didnt found listpanel in my pc at the right hand side set of list box in step4 image in the link

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