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I tried to find a reliable software review that compares the Reporting tools which provide end users to create their own reports. However couldn't find any. The reviews were either too old, or they were created by sale people, trying to tell you only good things about their product.

As end users have little technical knowledge, the tool should be intuitive and easy to use, so they can drag and drop attributes and decide which layout the output should be displayed on. (Table, Chart, etc.)

We are not limited to Microsoft products. So I am thinking about the following options:

  • Crystal Report
  • WebIntelligence (By SAP Business Objects)
  • SQL Server Report Builder

Based on your experience what are the advantages and disadvantages of these tools if they are going to be used by end users?

What are the other reporting tools you think can be better than them? We are using SQL Server 2008 r2 as for the database.

Your help is appreciated.

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We're using a product called SiSense. It is a decent end-user BI (Business Intelligence) tool with good live support. Handles all kinds of data from SQL Server to MySQL to Google Analytics etc, with good visualizations. – Max Vernon Nov 6 '12 at 1:25

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