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I'm installing Oracle 11g and the setup wizard just closes automatically after the pre-requisite check.

  • I have administrative access
  • UAC is disabled
  • IPv6 is diabled
  • There is more than enough free space
  • Windows 7 64bit
  • Oracle Administrator 64bit
  • No error in Event Viewer
  • No error in Installation log in Inventory\logs folder
  • Tried Run as Administrator also but didn't help

Any ideas?

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I'm having the same problem. Right after I select Desktop Class and click next the installer just closes and I don't see anything in the event viewer either. Did you ever solve this? I see that you commented that the answers here didn't help. – Henrique Ordine Feb 23 at 10:05

2 Answers

up vote 3 down vote accepted

I assume you are using the 64 bit version of Oracle to install.

I assume you have Windows 7 x64 - Professional, Enterprise, or Ultimate edition

In the case of unusual errors it would not be impossible for something silly like the language pack in use on Windows to be the cause. Try starting with a new Windows install that has not been customized or has had any other Oracle products installed or removed

Check the install logs. With all the versions and folder name changes I am not 100% sure where but you should look in the c:/Windows/oracle or in the install folder if located on hard disk

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No didn't help. Nothing in the event viewer or installation log. – Hasan Khan Sep 8 '11 at 4:28
up vote 1 down vote

It's not an answer per se, but can't fit in a comment:

The installation logs should be on the SYSTEM_DRIVE:\Program Files\Oracle\Inventory\logs

You can find some detailed information about installation troubleshooting here:

If the installation logs are not enough, you can go to the Event Viewer (Control Panel\All Control Panel Items\Administrative Tools\Event Viewer) and check the System or Application folders. There has to be a track of the error.

Also, you can try to open the installer with "Run as administrator".

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No didn't help. Nothing in the event viewer or installation log. – Hasan Khan Sep 8 '11 at 4:29

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