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How can My Oracle Support (Metalink) be used effectively?

What are your secret hints to this system? What saved you the most time?

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Not sure if this question is on-topic. BTW: Tipps is spelled tips :) ( sorry for nit-picking - I'd have edited if I could) – Sathya Jan 4 '11 at 4:46
Thanks, I found it too :) – Sebastian Roth Jan 4 '11 at 15:36
I think this question is extremely on topic, as metalink is incredibly difficult to use. – Brian Ballsun-Stanton Jan 5 '11 at 2:02

Don't overlook the "weird error lookup" tools. Most of the generic errors in oracle (i.e. ora-00600) have a lookup tool in Metalink that given the right parameters from the dump may actually help you more than you would realize.

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