good day!

i'm confronted with the following situation

  • OS: CentOS 7 x86_64

  • user: oracle (member of DBA group, owner of /u01/app (drwxr-sr-x)

  • /etc/oratab: orcl12c:/u01/app/oracle/product/12.1.0/dbhome_1:Y

  • after starting LISTENER manually, Listener reports "The listener supports no services"

  • sqlplus sys/*@co7ora12cvm:1521/orcl12c as sysdba returns «ORA-12514: TNS:listener does not currently know of service requested in connect descriptor»

  • dbstart starts listener but errors out with ORA-01017: invalid username/password; logon denied

  • i'm able to start the database through dbca (Configure database options > Next > Next)

  • once this is done LISTENER know of the services orcl12c and orcl12cXDB

  • once this is done, sqlplus username@orcl12c works fine

  • sqlplus as sysdba throws the /? output.

  • ping co7ora12cvm works

  • tnsping orcl12c times out (TNS-12535)


shrept.lst (##) function entry points for genclntsh.sh

network : snaumihi_inithostinfo network : snaumbg_gmt network : naedpwd_encrypt network : naumbsb_bld_singlebyte network : nlgh network : nsdhctx_establish network : nsdhctx_respond network : nsdhctx_close network : nsdhctx_inuse network : snlsmDscFromString network : snlsmCreate network : snlsmDestroy network : snlsmDscToString


tnsnames.ora ORCL12C = (DESCRIPTION = (ADDRESS_LIST = (ADDRESS = (PROTOCOL = TCP)(HOST = co7ora12cvm)(PORT = 1521)) ) (CONNECT_DATA = (SERVICE_NAME = orcl12c) ) )

this is a new install that has never started "normally"

thanks in advance for any suggestion

############# UPDATE user/hosts

as already mentioned i do this as user oracle which is member of the dba team

this is run on vmware and i do the networking with the hosts files

/etc/hosts on co7ora12vm localhost.localdomain localhost<>co7ora12cvm.localdomain co7ora12cvm

c:\windows\System32\drivers\etc\hosts (on Windows 7) co7ora12cvm.localdomain co7ora12cvm

############# UPDATE sqlnet.ora

thanks for spotting this, indeed, alas it makes no difference

  • sqlplus sys/sys@co7ora12cvm:1521/orcl12c as sysdba gives ORA-12514: TNS:listener does not currently know of service requested in connect descriptor before instance is started through dbca; once instance is started it connects

  • sqlplus / as sysdba always gives ORA-12162: TNS:net service name is incorrectly specified

this happens no matter what sqlnet.ora contains



  • NAMES.DIRECTORY_PATH= (TNSNAMES, EZCONNECT) such as on my 10g vm where sqplus / as sysdba works


  • Is co7ora12cvm in /etc/hosts or DNS? What Unix user are you trying to do this as, and are they in the correct group? Did you install with a pdb/cdb?
    – Philᵀᴹ
    Oct 16, 2015 at 11:39

2 Answers 2


You have disabled local OS authentication by setting this:


Remove the above line from sqlnet.ora, after that, you will be able to log in to the database with:

sqlplus / as sysdba

  • Good bit of detective work :-)
    – Philᵀᴹ
    Oct 16, 2015 at 12:59

ORACLE_SID was not set => $ export ORACLE_SID=orcl12c $ sqlplus / as sysdba

SQL*Plus: Release Production on Sat Oct 17 03:25:16 2015

Copyright (c) 1982, 2014, Oracle. All rights reserved.

Connected to an idle instance.

SQL> startup ORACLE instance started.

Total System Global Area 1795162112 bytes Fixed Size 2925456 bytes Variable Size 553651312 bytes Database Buffers 1224736768 bytes Redo Buffers 13848576 bytes Database mounted. Database opened. SQL> exit Disconnected from Oracle Database 12c Standard Edition Release - 64bit Production $

/home/oracle/.bash_profile (#) .bash_profile

(#) Get the aliases and functions if [ -f ~/.bashrc ]; then <------>. ~/.bashrc fi

(#) User specific environment and startup programs

export TMP=/tmp export TMPDIR=$TMP export ORACLE_HOSTNAME=co7ora12cvm export ORACLE_BASE=/u01/app/oracle export ORACLE_HOME=$ORACLE_BASE/product/12.1.0/dbhome_1 export PATH=$ORACLE_HOME/bin:$HOME/bin:$PATH export ORACLE_SID=orcl12c

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