I'm advising a small non-tech company that outsources their software, hardware, and support services to a local IT provider. This company is preparing to migrate several of their internal applications from an in-house managed server to a cloud-based provider.
One of these applications is a business-critical MS Access-based inventory management tool. This tool is unfortunately built and maintained by one person located overseas, so we expect very little support for any custom development and have to treat the application as a black box.
Sales employees are currently accessing the in-house Access application via VPN and virtual terminals, connections to which have been EXTREMELY unstable. Additionally, the application can hang for up to half an hour intermittently, which has gotten worse over the 2 years they have been using it. One of the primary goals of this cloud migration are to solve these performance/stability issues.
Final note: their IT provider is looking to use Anchor as a cloud vendor.
My question: How can we best resolve these performance issues by moving "to the cloud?"