This could be an issue with a missing group in the Windows Local Groups folder.
Please ensure you have the following groups in your Computer Management (compmgmt.msc). Open up the relevant branches to reach the Groups branch:
Local Users and Groups
Not all groups are required. The groups marked with an asterisk *) should be available in English even though your OS is French (or a different language) as it can cause issues. The groups marked with a +) should be there in any case.
- Administrators *)
- ora_dba +)
- USERS +)
If you can't manually create the groups marked with *) and +) yourself, then you don't have enough privileges and should run the installation with a privileged or escalated ("RunAs Administrator...") account.
- Bug 17846528 CONNECTIONS THROUGH LISTENER HANG AFTER 2049 ATTEMPTS ON NON-ENGLISH SERVERS (Oracle Support)
Solution: Create a local "Administrators" group
(Oracle Support Account required to read bug article)