This could be an issue with a missing group in the Windows Local Groups folder.
Please ensure you have the following groups in your Computer Management (compmgmt.msc). Open up the relevant branches to reach the Groups branch:
Local Users and Groups
Not all groups are required. The groups marked with an asterisk *) should be available in English even though your OS is French (or a different language) as it can cause issues. The groups marked with a +) should be there in any case.
- Administrators *)
- ora_dba +)
- USERS +)
If you can't manually create the groups marked with *) and +) yourself, then you don't have enough privileges and should run the installation with a privileged or escalated ("RunAs Administrator...") account.
Depending on what you wish to achieve, you would also possibly need to add certain Window accounts to the individual Window groups. E.g. you might need to add
your_account as a member of the
- Bug 17846528 CONNECTIONS THROUGH LISTENER HANG AFTER 2049 ATTEMPTS ON NON-ENGLISH SERVERS (Oracle Support)
Solution: Create a local "Administrators" group
(Oracle Support Account required to read bug article)