We have two separate SQL Servers. On one server we have a data warehouse (DWH), on the other we have sales information database.
Now on the DWH server there is an ETL job that collects the information from the sales server. The job runs daily after midnight. The DWH collects the information via linked server from the sales database.
Now, the most time the ETL job runs without any problems. But sometimes it fails because of query timeout. We have found out, that there is a specific pattern: The failure happens every 11th day. So on the 11th day the ETL job fails to collect information.
The following error occurs:
SQLNCLI11 for linked server “my linked server” returned message “Query timeout expired.”
Note: The job fails usually 10 minutes after start.
We have searched everything and could not found out what this issue causes. Also we know that the amount of data is every time, almost the same. Also there is no any scheduled job that runs all 11 days or something.
The remote query timeout on the linked server is set to 0.
Our next step will be, to turn off the antivirus programm on the sales server, to check if this causes the problem.
Does anyone have any clue or idea, where i can search further to find the problem?