I am trying to install SQL Server 2016 on a fresh install of Windows Server 2016. Every time I run the install I encounter the same error message pasted below.
Crawling the internet has brought me no luck. The most common response I have seen is corrupted installation media. At this point I have tested 3 different ISO files and got the same result each time. I have also tried unzipping the ISO and installing that way.
Overall summary: Final result: Failed: see details below Exit code (Decimal): -2068051679 Start time:
2019-12-13 08:44:26 End time: 2019-12-13 09:13:05 Requested action: InstallSetup completed with required actions for features. Troubleshooting information for those features: Next step for SQLEngine: Use the following information to resolve the error, and then try the setup process again. Next step for Browser: Use the following information to resolve the error, and then try the setup process again. Next step for ComponentUpdate: Use the following information to resolve the error, and then try the setup process again.
Machine Properties: Machine name: XXXXXX Machine processor count: 4 OS version: Microsoft Windows Server 2016 Datacenter (10.0.14393) OS service pack:
OS region: United States OS language:
English (United States) OS architecture: x64 Process architecture: 64 Bit OS clustered: NoProduct features discovered: Product Instance
Instance ID Feature
Language Edition Version Clustered ConfiguredPackage properties: Description: Microsoft SQL Server 2016 ProductName: SQL Server 2016 Type: RTM Version: 13 Installation location:
C:\NEW_SQL\x64\setup\ Installation edition: StandardSlipstream: True SP Level
2Product Update Status: Success: KB 4052908
Product Updates Selected for Installation: Title:
Microsoft SQL Server 2016 with SP2 Knowledge Based Article:
KB 4052908 Version: 13.2.5026.0
Architecture: x64 Language:
1033Update Source: Slipstream
User Input Settings: ACTION: Install
ADDCURRENTUSERASSQLADMIN: false AGTSVCACCOUNT:
XXX\xxxxx AGTSVCPASSWORD: ***** AGTSVCSTARTUPTYPE: Automatic ASBACKUPDIR: Backup ASCOLLATION:
Latin1_General_CI_AS ASCONFIGDIR: Config
ASDATADIR: Data ASLOGDIR:
Log ASPROVIDERMSOLAP: 1 ASSERVERMODE:
MULTIDIMENSIONAL ASSVCACCOUNT:
ASSVCPASSWORD: ASSVCSTARTUPTYPE:
Automatic ASSYSADMINACCOUNTS: ASTELSVCACCT:
ASTELSVCPASSWORD:
ASTELSVCSTARTUPTYPE: 0 ASTEMPDIR: Temp BROWSERSVCSTARTUPTYPE: Disabled CLTCTLRNAME:
CLTRESULTDIR: CLTSTARTUPTYPE:
0 CLTSVCACCOUNT: CLTSVCPASSWORD:
CLTWORKINGDIR:
COMMFABRICENCRYPTION: 0 COMMFABRICNETWORKLEVEL: 0
COMMFABRICPORT: 0 CONFIGURATIONFILE:
C:\Program Files\Microsoft SQL Server\130\Setup Bootstrap\Log\20191213_084422\ConfigurationFile.ini CTLRSTARTUPTYPE: 0 CTLRSVCACCOUNT: CTLRSVCPASSWORD:
CTLRUSERS: ENABLERANU:
false ENU: true EXTSVCACCOUNT:
EXTSVCPASSWORD: FEATURES:
SQLENGINE FILESTREAMLEVEL: 0 FILESTREAMSHARENAME:
FTSVCACCOUNT: FTSVCPASSWORD:
HELP: false
IACCEPTROPENLICENSETERMS: false IACCEPTSQLSERVERLICENSETERMS: true INDICATEPROGRESS: false INSTALLSHAREDDIR:
C:\Program Files\Microsoft SQL Server\ INSTALLSHAREDWOWDIR:
C:\Program Files (x86)\Microsoft SQL Server\ INSTALLSQLDATADIR:
G:\Data INSTANCEDIR: C:\Program Files\Microsoft SQL Server\ INSTANCEID: MSSQLSERVER
INSTANCENAME: MSSQLSERVER ISSVCACCOUNT:
NT AUTHORITY\Network Service ISSVCPASSWORD: ISSVCSTARTUPTYPE: Automatic ISTELSVCACCT:
ISTELSVCPASSWORD:
ISTELSVCSTARTUPTYPE: 0 MATRIXCMBRICKCOMMPORT: 0
MATRIXCMSERVERNAME: MATRIXNAME:
MRCACHEDIRECTORY: NPENABLED:
0 PBDMSSVCACCOUNT: PBDMSSVCPASSWORD:
PBDMSSVCSTARTUPTYPE: 0 PBENGSVCACCOUNT:
PBENGSVCPASSWORD:
PBENGSVCSTARTUPTYPE: 0 PBPORTRANGE:
PBSCALEOUT: false PID:
***** QUIET: false QUIETSIMPLE: false ROLE: RSINSTALLMODE:
DefaultNativeMode RSSHPINSTALLMODE:
DefaultSharePointMode RSSVCACCOUNT:
RSSVCPASSWORD: RSSVCSTARTUPTYPE:
Automatic SAPWD: ***** SECURITYMODE:
SQL SQLBACKUPDIR: G:\Backup SQLCOLLATION:
SQL_Latin1_General_CP1_CI_AS SQLSVCACCOUNT:
XXX\xxxxxx SQLSVCINSTANTFILEINIT: true SQLSVCPASSWORD:
***** SQLSVCSTARTUPTYPE: Automatic SQLSYSADMINACCOUNTS: XXX\xxxxxx SQLTELSVCACCT:
NT Service\SQLTELEMETRY SQLTELSVCPASSWORD:
SQLTELSVCSTARTUPTYPE: Automatic SQLTEMPDBDIR:
T:\Data SQLTEMPDBFILECOUNT: 8 SQLTEMPDBFILEGROWTH:
64 SQLTEMPDBFILESIZE: 6144 SQLTEMPDBLOGDIR:
G:\Log SQLTEMPDBLOGFILEGROWTH: 64 SQLTEMPDBLOGFILESIZE:
1024 SQLUSERDBDIR: G:\Data SQLUSERDBLOGDIR:
G:\Log SUPPRESSPRIVACYSTATEMENTNOTICE: false TCPENABLED:
1 UIMODE: Normal UpdateEnabled:
true UpdateSource: Slipstream USEMICROSOFTUPDATE: false X86: falseConfiguration file: C:\Program Files\Microsoft SQL Server\130\Setup Bootstrap\Log\20191213_084422\ConfigurationFile.ini
Detailed results: Feature: Database Engine Services Status: Failed: see logs for details Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail. Next Step: Use the following information to resolve the error, and then try the setup process again. Component name:
SQL Server Setup Support Files Component error code: 2337
Component log file: C:\Program Files\Microsoft SQL Server\130\Setup Bootstrap\Log\20191213_084422\SqlSupport_Cpu64_1.log Error description: The installer has encountered an unexpected error. The error code is 2337. Could not close file: Microsoft.NetEnterpriseServers.ExceptionMessageBox.dll GetLastError: 0. Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=13.0.5026.0&EvtType=SqlSupport.msi%40InstallFiles%402337Feature: SQL Browser Status:
Failed: see logs for details Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail. Next Step: Use the following information to resolve the error, and then try the setup process again. Component name: SQL Server Setup Support Files Component error code: 2337 Component log file: C:\Program Files\Microsoft SQL Server\130\Setup Bootstrap\Log\20191213_084422\SqlSupport_Cpu64_1.log Error description: The installer has encountered an unexpected error. The error code is 2337. Could not close file: Microsoft.NetEnterpriseServers.ExceptionMessageBox.dll GetLastError: 0. Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=13.0.5026.0&EvtType=SqlSupport.msi%40InstallFiles%402337Feature: Setup Support Files Status:
Failed: see logs for details Reason for failure: An error occurred during the setup process of the feature. Next Step:
Use the following information to resolve the error, and then try the setup process again. Component name: SQL Server Setup Support Files Component error code: 2337 Component log file: C:\Program Files\Microsoft SQL Server\130\Setup Bootstrap\Log\20191213_084422\SqlSupport_Cpu64_1.log Error description: The installer has encountered an unexpected error. The error code is 2337. Could not close file: Microsoft.NetEnterpriseServers.ExceptionMessageBox.dll GetLastError: 0. Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=13.0.5026.0&EvtType=SqlSupport.msi%40InstallFiles%402337Rules with failures:
Global rules:
Scenario specific rules:
Rules report file: C:\Program Files\Microsoft SQL Server\130\Setup Bootstrap\Log\20191213_084422\SystemConfigurationCheck_Report.htm
