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enter image description hereI have a single node Windows 10 Pro machine, 64 bit, with 32GB Ram and an i7 processor. When I try to install the developer edition of Sql Server 2019, it fails installing the Database engine with a security permissions issue. I am the only user of my machine and I am in the Administrators group. I run the installation as Administrator and I have removed all other versions of SQL. I tried installing with the machine in safe mode, but you are not allowed. I have also disabled all antivirus and firewalls, but it always fails for the same reason.

Has anybody had this issue and managed to overcome it. My windows 10 has all the latest updates.

initial message:

TITLE: Microsoft SQL Server 2019 Setup


The following error has occurred:

Attempted to perform an unauthorized operation.

Click 'Retry' to retry the failed action, or click 'Cancel' to cancel this action and continue setup.

For help, click: https://go.microsoft.com/fwlink?LinkID=20476&ProdName=Microsoft%20SQL%20Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=15.0.4013.40&EvtType=0x48BB60BC%25400xBB814387

The link is no help at all.

The full error log :

 Overall summary:   
  Final result:                Failed: see details below   
  Exit code (Decimal):           -2068119551   
  Start time:                    2020-07-27 11:37:51   
  End time:                      2020-07-27 11:51:28   
  Requested action:              Install
 
 Setup completed with required actions for features. Troubleshooting
 information for those features:   Next step for SQLEngine:       Use
 the following information to resolve the error, uninstall this
 feature, and then run the setup process again.
 
 
 Machine Properties:  
  Machine name:                  DESKTOP-18RMQ5J  
  Machine processor count:       8  
  OS version:                    Microsoft Windows 10 Pro (10.0.19041)   OS service pack:              
  OS region:                     United States  
  OS language:                   English (United Kingdom)   
  OS architecture:               x64  
  Process architecture:          64 Bit   
  OS clustered:                  No
 
 Product features discovered:   
 Product              Instance          Instance ID                    Feature                                Language             Edition              Version         Clustered Configured
 
 
 Package properties:  
  Description:                   Microsoft SQL Server 2019   
  ProductName:                   SQL Server 2019  
  Type:                          RTM   
  Version:                       15   
  SPLevel:                       0   
  Installation location:         H:\x64\setup\   
  Installation edition:          Developer
  Product Update Status:         None discovered.
 
 User Input Settings:  
  ACTION:                        Install  
  ADDCURRENTUSERASSQLADMIN:      false  
  AGTSVCACCOUNT:                 NT Service\SQLAgent$VISUALSERVER   
  AGTSVCPASSWORD:                *****   
  AGTSVCSTARTUPTYPE:             Manual   
  ASBACKUPDIR:                   Backup   
  ASCOLLATION:                   Latin1_General_CI_AS  
  ASCONFIGDIR:                   Config   
  ASDATADIR:                     Data   
  ASLOGDIR:                      Log   
  ASPROVIDERMSOLAP:              1   
  ASSERVERMODE:                  TABULAR   
  ASSVCACCOUNT:                  <empty>   
  ASSVCPASSWORD:                 <empty>   
  ASSVCSTARTUPTYPE:              Automatic   
  ASSYSADMINACCOUNTS:            <empty>   
  ASTELSVCACCT:                  <empty>   
  ASTELSVCPASSWORD:              <empty>  
  ASTELSVCSTARTUPTYPE:           0   
  ASTEMPDIR:                     Temp
  BROWSERSVCSTARTUPTYPE:         Disabled   
  CLTCTLRNAME:                   <empty>   
  CLTRESULTDIR:                  <empty>   
  CLTSTARTUPTYPE:                0   
  CLTSVCACCOUNT:                 <empty>   
  CLTSVCPASSWORD:                <empty>   
  CLTWORKINGDIR:                 <empty>  
  COMMFABRICENCRYPTION:          0   
  COMMFABRICNETWORKLEVEL:        0  
  COMMFABRICPORT:                0   
  CONFIGURATIONFILE:             C:\Program Files\Microsoft SQL Server\150\SetupBootstrap\Log\20200727_113748\ConfigurationFile.ini   
  CTLRSTARTUPTYPE:               0   
  CTLRSVCACCOUNT:                <empty>   
  CTLRSVCPASSWORD:               <empty>   
  CTLRUSERS:                     <empty>   
  ENABLERANU:                    false   
  ENU:                           true   
  EXTSVCACCOUNT:                 <empty>   
  EXTSVCPASSWORD:                <empty>   
  FEATURES:                      SQLENGINE, SDK   
  FILESTREAMLEVEL:               0  
  FILESTREAMSHARENAME:           <empty>   
  FTSVCACCOUNT:                  <empty>   
  FTSVCPASSWORD:                 <empty>   
  HELP:                          false   
  IACCEPTPYTHONLICENSETERMS:     false  
  IACCEPTROPENLICENSETERMS:      false   
  IACCEPTSQLSERVERLICENSETERMS:  true   
  IACKNOWLEDGEENTCALLIMITS:      false   
  INDICATEPROGRESS:              false   
  INSTALLSHAREDDIR:              C:\Program Files\Microsoft SQL Server\   
  INSTALLSHAREDWOWDIR:           C:\Program Files (x86)\Microsoft SQL Server\   
  INSTALLSQLDATADIR:             <empty>  
  INSTANCEDIR:                   C:\Program Files\Microsoft SQL Server\ 
  INSTANCEID:                    VISUALSERVER   
  INSTANCENAME:                  VISUALSERVER   
  ISMASTERSVCACCOUNT:            NT AUTHORITY\Network Service   
  ISMASTERSVCPASSWORD:           <empty>   
  ISMASTERSVCPORT:               8391   
  ISMASTERSVCSSLCERTCN:          <empty>  
  ISMASTERSVCSTARTUPTYPE:        Automatic   
  ISMASTERSVCTHUMBPRINT:         <empty>   
  ISSVCACCOUNT:                  NT AUTHORITY\Network Service 
  ISSVCPASSWORD:                 <empty>   
  ISSVCSTARTUPTYPE:              Automatic   
  ISTELSVCACCT:                  <empty>   
  ISTELSVCPASSWORD:              <empty>   
  ISTELSVCSTARTUPTYPE:           0   
  ISWORKERSVCACCOUNT:            NT AUTHORITY\Network Service   
  ISWORKERSVCCERT:               <empty> 
  ISWORKERSVCMASTER:             <empty>   
  ISWORKERSVCPASSWORD:           <empty>   
  ISWORKERSVCSTARTUPTYPE:        Automatic  
  MATRIXCMBRICKCOMMPORT:         0   
  MATRIXCMSERVERNAME:            <empty>   
  MATRIXNAME:                    <empty>   
  MRCACHEDIRECTORY:              
  NPENABLED:                     0   
  PBDMSSVCACCOUNT:               <empty>   
  PBDMSSVCPASSWORD:              <empty>  
  PBDMSSVCSTARTUPTYPE:           0   
  PBENGSVCACCOUNT:               <empty>   
  PBENGSVCPASSWORD:              <empty>  
  PBENGSVCSTARTUPTYPE:           0   
  PBPORTRANGE:                   <empty>   
  PBSCALEOUT:                    false   
  PID:                           *****   
  QUIET:                         false   
  QUIETSIMPLE:                   false   
  ROLE:                             
  RSINSTALLMODE:                 DefaultNativeMode   
  RSSVCACCOUNT:                  <empty>  
  RSSVCPASSWORD:                 <empty>   
  RSSVCSTARTUPTYPE:              Automatic   
  SAPWD:                         <empty>   
  SECURITYMODE:                  <empty>   
  SQLBACKUPDIR:                  <empty>   
  SQLCOLLATION:                  Latin1_General_CI_AS   
  SQLJAVADIR:                    <empty>  
  SQLMAXDOP:                     8   
  SQLMAXMEMORY:                  2147483647   
  SQLMINMEMORY:                  0   
  SQLSVCACCOUNT:                 NT Service\MSSQL$VISUALSERVER   
  SQLSVCINSTANTFILEINIT:         false  
  SQLSVCPASSWORD:                <empty>   
  SQLSVCSTARTUPTYPE:             Automatic   
  SQLSYSADMINACCOUNTS:           DESKTOP-18RMQ5J\willi  
  SQLTELSVCACCT:                 NT Service\SQLTELEMETRY$VISUALSERVER  
  SQLTELSVCPASSWORD:             <empty>   
  SQLTELSVCSTARTUPTYPE:          Automatic   
  SQLTEMPDBDIR:                  <empty>  
  SQLTEMPDBFILECOUNT:            8   
  SQLTEMPDBFILEGROWTH:           64  
  SQLTEMPDBFILESIZE:             8   
  SQLTEMPDBLOGDIR:               <empty>   
  SQLTEMPDBLOGFILEGROWTH:        64   
  SQLTEMPDBLOGFILESIZE:          8   
  SQLUSERDBDIR:                  <empty>   
  SQLUSERDBLOGDIR:               <empty>   
  SUPPRESSPAIDEDITIONNOTICE:     false  
  SUPPRESSPRIVACYSTATEMENTNOTICE: false   
  TCPENABLED:                    0   
  UIMODE:                        Normal   
  UpdateEnabled:                 true   
  UpdateSource:                  MU   
  USEMICROSOFTUPDATE:            false   
  USESQLRECOMMENDEDMEMORYLIMITS: false   
  X86:                           false
 
   Configuration file:            C:\Program Files\Microsoft SQL Server\150\Setup Bootstrap\Log\20200727_113748\ConfigurationFile.ini
 
 Detailed results:   
  Feature:                       Database Engine
  Services   Status:             Failed   
  Reason for failure:            An error occurred during the setup process of the feature.   
  Next Step:                     Use the following information to resolve the error, uninstall this feature, and then run the setup process again.  
  Component name:                SQL Server Database Engine Services
 Instance Features   
  Component error code:          0x84BB0001   
  Error description:             Attempted to perform an unauthorized operation.   
  Error help link:               https://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=15.0.4013.40&EvtType=0x48BB60BC%400xBB814387&EvtType=0x48BB60BC%400xBB814387
 
  Feature:                       Client Tools SDK   
  Status:                        Passed
 
 Rules with failures or warnings:
 
  Rules report file:               C:\Program Files\Microsoft SQL Server\150\Setup Bootstrap\Log\20200727_113748\SystemConfigurationCheck_Report.htm

When I look in the configcheck report, I see a warning that it thinks firewall is enabled. I first disable them via BullGuard, then because I disable here, it automatically starts the Defender etc. So I turn those off as well. Not sure why it still thinks firewall is still on. All other checks pass.

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  • 1
    "a security permissions issue" - the full error message would probably be useful here.
    – Peter B
    Commented Jul 27, 2020 at 10:12
  • @PeterB I'll try and track the log down and post it
    – bilpor
    Commented Jul 27, 2020 at 10:14
  • 1
    A quick google of the error message results in a few suggestions that antivirus might be interfering with the installation. Have you tried with your AV software temporarily disabled?
    – Diado
    Commented Jul 27, 2020 at 10:38
  • 1
    Check the setup logs for specifics of the failed operation. The logs are located in the latest timestamped folder name under C:\Program Files\Microsoft SQL Server\150\Setup Bootstrap\Log.
    – Dan Guzman
    Commented Jul 27, 2020 at 10:47
  • 3
    ...click 'Cancel' to cancel this action and continue setup
    – lptr
    Commented Jul 27, 2020 at 11:15

1 Answer 1

1

Generic Answer

This answer applies to all installation issues with SQL Server. It is a generic answer describing the steps required to analyse further details.

SQL Server Setup Routine Logging

When you installed SQL Server 2019 a detailed (very verbose) setup log was created in a sub-directory like this:

C:\Program Files\Microsoft SQL Server\VVV\Setup Bootstrap\Log\YYYYMMDD_HHMMSS\Detail.txt
  • VVV = SQL Server Version
    • 100 = SQL Server 2008 / 2008 R2
    • 110 = SQL Server 2012 / 2012 R2
    • 120 = SQL Server 2014
    • 130 = SQL Server 2016
    • 140 = SQL Server 2017
    • 150 = SQL Server 2019
  • YYYYMMDD = Date the installation occurred
    • e.g. 20200727
  • HHMMSS = Time the installation occurred
    • e.g. 110523

An actual path would be:

C:\Program Files\Microsoft SQL Server\150\Setup Bootstrap\Log\20200727_110523\Detail.txt
                                       ^                         ^        ^
                                       |                         |        |
              SQL Server 2019      ----+                         |        | 
              July 27th, 2020      ------------------------------+        |
              11.05am (23 seconds) ---------------------------------------+

Detail.txt

The Detail.txt will contain a detailed description at or around the time of failure.

Example Failure / Error / Exception

A section where a failure occurs will look similar to this:

(01) 2020-06-17 13:11:20 Slp: ----------------------------------------------------------------------
(01) 2020-06-17 13:11:20 Slp: Running Action: ProcessUpdateParametersAction
(01) 2020-06-17 13:11:20 Slp: 
(01) 2020-06-17 13:11:20 Slp: Product Update Status:
(01) 2020-06-17 13:11:20 Slp:   User selected not to include product updates.
(01) 2020-06-17 13:11:20 Slp:   Error message:
(01) 2020-06-17 13:11:20 Slp: The following is an exception stack listing the exceptions in outermost to innermost order
(01) 2020-06-17 13:11:20 Slp: Inner exceptions are being indented
(01) 2020-06-17 13:11:20 Slp: 
(01) 2020-06-17 13:11:20 Slp: Exception type: Microsoft.SqlServer.Configuration.SmartSetupExtension.MuSearchException
(01) 2020-06-17 13:11:20 Slp:     Message: 
(01) 2020-06-17 13:11:20 Slp:         SQL Server setup failed to search for product updates. This may indicate that the Windows Update service does not have online access to the Microsoft Update server or Windows Server Update Services.
(01) 2020-06-17 13:11:20 Slp:     HResult : 0x85190003
(01) 2020-06-17 13:11:20 Slp:         FacilityCode : 1305 (519)
(01) 2020-06-17 13:11:20 Slp:         ErrorCode : 3 (0003)
(01) 2020-06-17 13:11:20 Slp:     Data: 
(01) 2020-06-17 13:11:20 Slp:       WatsonData = Microsoft.SqlServer.Configuration.SmartSetupExtension.MuSearchException@3
(01) 2020-06-17 13:11:20 Slp:     Stack: 
(01) 2020-06-17 13:11:20 Slp:         at Microsoft.SqlServer.Configuration.SmartSetupExtension.MuSearchUtility.TrySearch(String serviceId, String query)
(01) 2020-06-17 13:11:20 Slp:         at Microsoft.SqlServer.Configuration.SmartSetupExtension.MuSearchEngine.Search(String serviceId, String query)
(01) 2020-06-17 13:11:20 Slp:         at Microsoft.SqlServer.Configuration.SmartSetupExtension.MuSetupSearchEngine.SearchUpdates()
(01) 2020-06-17 13:11:20 Slp:         at Microsoft.SqlServer.Configuration.SmartSetupExtension.SearchUpdatesAction.ExecuteAction(String actionId)
(01) 2020-06-17 13:11:20 Slp:         at Microsoft.SqlServer.Chainer.Infrastructure.Action.Execute(String actionId, TextWriter errorStream)
(01) 2020-06-17 13:11:20 Slp:         at Microsoft.SqlServer.Setup.Chainer.Workflow.ActionInvocation.<>c__DisplayClasse.<ExecuteActionWithRetryHelper>b__b()
(01) 2020-06-17 13:11:20 Slp:         at Microsoft.SqlServer.Setup.Chainer.Workflow.ActionInvocation.ExecuteActionHelper(ActionWorker workerDelegate)
(01) 2020-06-17 13:11:20 Slp:     Inner exception type: Microsoft.SqlServer.Configuration.SmartSetupExtension.WuaUpdateSearchException
(01) 2020-06-17 13:11:20 Slp:         Message: 
(01) 2020-06-17 13:11:20 Slp:                 Failed to search for updates with query 'CategoryIDs contains '6F210755-A742-449E-A57D-E459E20596C8''. Error: Ausnahme von HRESULT: 0x80240438
(01) 2020-06-17 13:11:20 Slp:         HResult : 0x85170004
(01) 2020-06-17 13:11:20 Slp:                 FacilityCode : 1303 (517)
(01) 2020-06-17 13:11:20 Slp:                 ErrorCode : 4 (0004)
(01) 2020-06-17 13:11:20 Slp:         Data: 
(01) 2020-06-17 13:11:20 Slp:           Query = CategoryIDs contains '6F210755-A742-449E-A57D-E459E20596C8'
(01) 2020-06-17 13:11:20 Slp:           ErrorMessage = Ausnahme von HRESULT: 0x80240438
(01) 2020-06-17 13:11:20 Slp:           WatsonData = Microsoft.SqlServer.Configuration.SmartSetupExtension.WuaUpdateSearchException@4
(01) 2020-06-17 13:11:20 Slp:         Stack: 
(01) 2020-06-17 13:11:20 Slp:                 at Microsoft.SqlServer.Configuration.SmartSetupExtension.WuaUpdateSearcher.Search(Int32 timeout, String criteria)
(01) 2020-06-17 13:11:20 Slp:                 at Microsoft.SqlServer.Configuration.SmartSetupExtension.MuSearchUtility.Search(String serviceId, String query)
(01) 2020-06-17 13:11:20 Slp:         Inner exception type: System.Runtime.InteropServices.COMException
(01) 2020-06-17 13:11:20 Slp:             Message: 
(01) 2020-06-17 13:11:20 Slp:                         Ausnahme von HRESULT: 0x80240438
(01) 2020-06-17 13:11:20 Slp:             HResult : 0x80240438
(01) 2020-06-17 13:11:20 Slp:             Stack: 
(01) 2020-06-17 13:11:20 Slp:                         at Microsoft.SqlServer.Interop.WUApiLib.IUpdateSearcher.EndSearch(ISearchJob searchJob)
(01) 2020-06-17 13:11:20 Slp:                         at Microsoft.SqlServer.Configuration.SmartSetupExtension.WuaUpdateSearcher.Search(Int32 timeout, String criteria)
(01) 2020-06-17 13:11:20 Slp: 
(01) 2020-06-17 13:11:20 Slp: Completed Action: ProcessUpdateParametersAction, returned True
(01) 2020-06-17 13:11:20 Slp: Completed Action: ExecuteDownloadSetupUpdatesWorkflow, returned True
(01) 2020-06-17 13:11:20 Slp: Completed Action: ExecuteOuterSetupStartUI, returned True
(01) 2020-06-17 13:11:20 Slp: ----------------------------------------------------------------------

In this case, the error that occurred had no impact on the installation as the availability of the online update check is not a prerequisite.

Finding the Error Code

In your case, you should be able to find the error code 0x84BB0001 by opening the Detail.txt installation log file in an editor of your choice and searching for the code.

Depending on what you find, you will have to:

  • Grant permissions to registry
  • Remove components
  • Install certain components
  • ....

Educated Guess to your specific issue

As you pointed out in the comments, you already have Visual Studio installed. This has been known to cause issues during the installation of SQL Server xxxx depending on the version used.

Microsoft Visual C++ 20xx Redistributable (x86) and Microsoft Visual C++ 20xx Redistributable (x64) are also known to cause issues, when installing a lower version of SQL Server.

E.g. installing SQL Server 2016 on a Windows Server 2016 where Microsoft Visual C++ 2017 Redistributable (x86) has been installed will halt the installation.

Possible Solution(s)

  • De-install Visual Studio after saving your settings.
  • De-install any Visual C++ 20xx Redistributable that has a higher version than the SQL Server Version you are installing
  • De-install the Microsoft SQL Server 2019 (64-bit) setup program before you try a re-install.

Good luck.

2
  • Thank you for this, I will work through your suggestions
    – bilpor
    Commented Jul 28, 2020 at 13:01
  • Sorry for the very late response. I worked through these, but nothing changes with regard to the error message I'm getting. As of today 12 March 2021, I've still not been able to install sql server 2019. I've given up and gone to Oracle.
    – bilpor
    Commented Mar 12, 2021 at 10:09

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