That's the first time I use SSRS so my apologies if I'm asking something stupid.

I have a SQL Server 2008 R2 already installed with SSRS. When I try to start the SQL Server Reporting Service I receive this error:

System.ServiceProcess.TimeoutException: Time out has expired and the operation has not been completed. at System.ServiceProcess.ServiceController.WaitForStatus(ServiceControllerStatus desiredStatus, TimeSpan timeout) at ReportServicesConfigUI.Panels.ServerInformationPanel.StartStopServiceTask(Boolean start)

Can someone help me with this issue? Which tests cna I do in order to debug/fix it? Thanks in advance!

  • Have you checked your event log to see if there is any additional information? Jan 31, 2014 at 17:55

1 Answer 1


If you open sql configuration manager, right click the Reporting Services service, go to properties, then advanced you should see an option to turn on error reporting.

It will also have the dump directory location. Check the latest log in there and it should tell you why it couldnt start.

  • The Errors I can see in the log:ERROR: Throwing Microsoft.ReportingServices.Library.ReportServerDatabaseUnavailableException:, Microsoft.ReportingServices.Library.ReportServerDatabaseUnavailableException: The report server cannot open a connection to the report server database. A connection to the database is required for all requests and processing. ---> System.Data.SqlClient.SqlException: A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible.
    – D. Caan
    Jan 31, 2014 at 17:59
  • Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server
    – D. Caan
    Jan 31, 2014 at 18:00
  • Hmm, I'd make sure your using a good service account at that point. Also verify you can connect to the instance with SSMS Jan 31, 2014 at 23:49

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